PRIVACY POLICY

At House of Sweat we are privileged each and every day to help members to achieve their health and fitness goals. We understand the need to protect personal information provided to us and take this role very seriously. Our commitment to protecting the privacy and confidentiality of our members’ personal information is addressed in this privacy policy.

Personal Information

Personal information is information about the member, and includes information that identifies the member and can be used to contact the member.  This includes such information as your name, e-mail address, mailing address, telephone number, banking information, credit card number, and the like. It may also include information about your health and fitness levels and goals, if you have communicated these to House of Sweat.

House of Sweat collects personal information for the following purposes::

  • To understand the members fitness and other related needs and objectives and to assist the member in achieving them.

  • To determine the members eligibility for membership and for receiving our products and services.

  • To process membership payments and to ensure that the member account remains up-to-date.

  • To invite members to participate in surveys or other opinion-gathering devices that assist Your Fit Body Now to be more responsive to the needs of its members.

  • To inform members of various matters relating to their membership and about our products and services that we believe may be of interest to the member.

 

Consent

Your knowledge and consent are required for the collection, use, or disclosure of your personal information. When you become a member of House of Sweat, you consent to the use of your personal information for the purposes listed above. You may refuse or withdraw your consent at any time; however we may not then be able to provide you with our full range of services. We will advise you when you refuse or withdraw your consent of the impact that will have on what we are able to provide.

 

Internet Activities

You may have heard of “cookies”, which are small text files stored by your browser on your hard drive whose purpose is to enhance your browsing experience. We may use cookies to tailor our websites to match your interest and preferences, analyze trends, administer the site, and to facilitate the collection of personal and non-personal information, such as demographic information for aggregate use. You can configure your web browser to either refuse accepting any cookies, or prompt you before a cookie is placed on your computer. Refusal of cookies may, in some cases, prevent you from visiting certain sections of the site or from receiving personalized information when visiting the site.

We may use Internet tags, navigational data, log file data, redirect tags and/or web beacons to enhance your Internet experience. This information is collected anonymously and used in the aggregate to help us provide you with the best browsing experience possible. In addition, we continuously strive to improve the way in which we promote our sites, and as such may measure the effectiveness of our promotional efforts by tracking what you clicked on to arrive at our sites.

 

Retention

We will only retain your personal information as long as is necessary for the fulfillment of the purposes for which it was collected or as required by law. Personal information is securely stored until such time as it is no longer required, after which it is destroyed.

 

Accuracy

House of Sweat strives to maintain the accuracy and completeness of your personal information. You may ask us to delete or correct information contained in your file.

 

Safeguards

Your personal information is secure within House of Sweat. We have comprehensive security controls to protect against unauthorized access, use, alteration, duplication, destruction or disclosure. We protect your personal information by using safeguards that are appropriate to the sensitivity of the information. Each of our employees is responsible for maintaining the confidentiality and security of all personal information to which they have access. We keep our employees informed about our policies and procedures for protecting personal information. Where necessary, our employees are required to sign agreements to keep your personal information confidential.

Have another question? Email us at info@houseofsweat.ca
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